PLEASE ADVISE: YOM TOV SEASON RETURN POLICY
ALL RETURNS MUST BE IN STORE BEFORE YOM TOV APRIL 5TH.
RETURNS THAT WERE SHIPPED BACK ON OR BEFOR APRIL 4TH AND ARRIVE ON YOM TOV WILL GET AN ONLINE STORE CREDIT. IF YOUR RETURN WAS SHIPPED BACK ON APRIL 5TH OR LATER WE WILL NOT PROCESS YOUR RETURN AND WILL RETURN THE PACKAGE AT THE CUSTOMERS EXPENSE.
SHIPPING
We are currently offering FREE SHIPPING in the USA on orders of $75+
“We do not ship outside of the USA”
We are not responsible for packages that are lost or stolen once marked delivered by the shipping carrier on the tracking info. If your tracking says delivered and you do not find your package please contact us for further help.
EXCHANGES
We do not offer exchanges for online orders. If you would like a different size or color, we suggest you make a new purchase and return the unwanted items within our return policy below.
RETURNS
Customers are responsible for the cost of return shipping*.
ALL ITEMS DISCOUNTED 20% OR MORE ARE FINAL SALE
Customers can email us for a return label, and we will deduct the cost from your refund/store credit. (our UPS return labels are usually $8-$10)
Customers may choose to return in store or use your own return label (make sure to have tracking as we are no responsible for lost packages).
MAKE SURE THAT ALL RETURNS ARE SCANNED BY THE SHIPPING CARIER AT LEAST 1 DAY PRIOR TO THE RETURN BY DATE, RETURNS THAT ARRIVE LATE AND WERE SHIPPIND OUT ONLY AFTER THE RETURN BY DATE WILL BE SENT BACK AT THE CUSTOMERS EXPENSE.
*If your order qualified for free shipping and you return your entire order or if your new total after the return is below the qualifications for free shipping, we will deduct the original shipping fee from your refund.
ACCESSORIES: Returns made within 8 days of the delivery date will get a refund, days 9-16 will receive online store credit.
CLOTHING: Returns made within 8 days of the delivery date will get a refund.
HOSIERY: Returns made within 14 days of the delivery date will get a refund, days 15-30 will receive online store credit.
UNDERGARMENTS: All Underwear, Baby Bodysuits, Slips and Bras are FINAL SALE.
SWIMWEAR: All bathing suits are FINAL SALE.
For return labels or questions regarding our return policy please email us at toetallyyou@gmail.com
Return Address
Toetally You Returns
3003 Ave K
Brooklyn NY 11210